General Policies (applicable to all services):

Privacy & Confidentiality: 

Your privacy is a priority to us.  Simple Spaces does not share your personal information in any way.  All services are provided in complete confidentiality.  Simple Spaces strictly adheres to the NAPO Code of Ethics.

 

Cancellations:

Scheduled appointments are times that are reserved exclusively for you.  Should you need to cancel or reschedule an appointment, kindly give 48 hours notice.  If prior notice is not given you may be charged a cancellation fee up to 50% of the fee for the scheduled time. 

 

Payments:

Payment may be made by cash, check, or via credit card through PayPal.  There will be a fee of $35 for any checks returned for any reason.

 

Photographs:

We are very proud of our work with you and would like to include it as part of our work history.  As your confidentiality is one of our top priorities there is no identification, reference to locations, or any other information of a personal nature included when photos are used.  By initialing here, you consent to Simple Spaces, LLC using photographs of your space for the promotion of our organizing services.  These purposes include, but are not limited to, use on the Simple Spaces website (www.simple-spaces.com).  This consent can be rescinded at any time by providing a written request to Simple Spaces.

 

Pets: We request that all pets be secured in a separate part of the house. 

 

Safety: We reserve the right to refuse to work in any area that may be hazardous.  To ensure the safety of all those who are working on an organizing project we require that we be notified of any potential harmful materials so that appropriate cautions may be taken.  All weapons including guns, knives, pepper spray, etc. must be removed and secured away from the working area.

 

Shopping: Time outside of scheduled appointments spent shopping for clients is charged in 15 minute intervals at $20 per 15 minutes.  A receipt for purchases will be provided to you.  You may either provide payment in advance for these purchases or reimburse Simple Spaces.  Reimbursements are due at time of delivery.  No exceptions.

 

Travel:  Travel over 30 miles is charged at $0.55 per mile.  The starting location for all services is Parlin, NJ.

 

Assessment Fee Credit:  The assessment fee is credited to your account when a session is booked within 30 days.

 

Teen Projects: For all pre-teen/teen projects, a parent or guardian MUST be home for all sessions.

 

Trash/Donations:  The client is responsible for the removal of all trash and/or donations.  For donations resources, see our Resources page.

 

Phone Call Confirmations:  Unless otherwise arranged, Simple Spaces does not call in advance to confirm appointments.  Please contact our office as soon as possible if you need to reschedule.

 

Limit of Liability:  Simple Spaces uses reasonable care in the performance of our services.  We do not accept responsibility for any damage or loss to your person or property that is not the result of gross negligence of Simple Spaces.  Liability is limited to the amount of service fees billed.  We are not liable for consequential or incidental damages.

 

Product Purchases: In the course of an organizing project, it is normal to need to purchase items such as storage bins, shelving, etc.  Simple Spaces will gladly offer suggestions for such products.  However, the final choice of products and purchase of such products is the responsibility of the client.

Coaching & Virtual Organizing Policies

Call in:

It is the responsibility of the client to contact Simple Spaces at the scheduled call time.  Additional time will not be added to the call if the client calls in late.

 

Rescheduling/Cancellations:

Please see the cancellation policy above. 

 

Expirations

Coaching & virtual organizing sessions expire three months from the date of purchase.

No-shows: 

Appointments are times reserved exclusively for you.  Should you not contact Simple Spaces for your scheduled call the session is forfeited and will not be reimbursed.

 

Simple Spaces reserves the right to amend/discontinue any/all of these policies at our sole discretion at any time.

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© 2010-2019 by Simple Spaces, LLC.  All rights reserved.  Click here to view our company policies.

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